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Posts: 1
Registered: ‎12-23-2017

"Camera is offline"

[ Edited ]


I was trying to login in my camera. but suddenly it started to show the camera is offline. any suggestions.

Posts: 374
Registered: ‎08-08-2017

Re: "Camera is offline"

Hello, reenzdutt. First of, what's the model number of the NetCam so we can assist you properly? Have you tried accessing it through the App and check if it also appears to be offline? What's the LED status of the device is it currently on? It could be that it is having a weak connection to your wireless network.

Jo-Ann - 21744
WEMO Technical Support