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Community Manager
Posts: 66
Registered: ‎05-06-2014
Accepted Solution

Intermittent Wemo Outages [FIXED]

[ Edited ]

We are experiencing some instability with our Wemo remote access services that we believe are related to the Intel Meltdown security patches that were recently applied to the Amazon AWS Cloud.  We are planning to perform a maintenance tonight that will upgrade the CPU performance of our servers. Until then, some customers will experience intermittent unavailability of their Wemo devices remotely (this will also impact integrations like Alexa and Google Assistant).

Community Manager | PC Gamer | Mountain Biker
Community Manager
Posts: 66
Registered: ‎05-06-2014

Re: Intermittent Wemo Outages [FIXED]

[ Edited ]

Update:

 

This is still ongoing and you might still experience some issues. This announcement will be updated again once the maintenance is completed.

Community Manager | PC Gamer | Mountain Biker
Community Manager
Posts: 66
Registered: ‎05-06-2014

Re: Intermittent Wemo Outages [FIXED]

[ Edited ]

Update:

 

Maintenance has been completed. If you are still experiencing issues, please open a thread or update your existing thread and our support team will reach out to you. Thank you for your patience.

Community Manager | PC Gamer | Mountain Biker