08-30-2017 08:35 AM
I recently purchased and set up a mesh network at home (google wifi) and since I installed it I can't delete, modify, or create new rules when connected to the local network. I can control all devices fine, but I can't do anything with rules and they no longer work. If I turn off wifi, it works fine on a cellular connection.
09-01-2017 12:56 AM
What's the exact model number of your Wemo device/s? Also, have you tried resetting it to its factory default settings? If not, try and check if it'll make any difference.
09-04-2017 11:21 AM
09-04-2017 05:02 PM
Hi, JWThiers. Did you run into any error messages? Try using another smartphone, install the Wemo app and check if the same thing happens. Also, make sure that the app is running on its latest version along with your Wemo devices' firmware. You can try to uninstall and reinstall the Wemo app on your handheld device, as well. Observe and report back for any updates.