WEMO Application

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Posts: 300
Registered: ‎03-08-2017

DEVICES DO NOT STAY IN ORDER

The devices in my WeMo app let me change the order in which they appear, but this arrangement does not stay put.  Devices reorder themselves at random.  I have validated this across several devices, including also uninstalling and reinstalling the app.

Posts: 1
Registered: ‎09-09-2018

Re: DEVICES DO NOT STAY IN ORDER

Have same problem.
Posts: 9
Registered: ‎12-04-2017

Re: DEVICES DO NOT STAY IN ORDER

Ditto. Was working. Now no worky! Please fix!
Highlighted
Posts: 5
Registered: ‎08-14-2018

Re: DEVICES DO NOT STAY IN ORDER

I have been having the same problem ever since the app update that added Apple Homekit support for Wemo Minis. Oddly, my rules execute an hour late as well.

 

I commented on another thread last month, but there hasn't been any response for a fix. http://community.wemo.com/t5/WEMO-Application/Aways-re-ordering-my-devices-upon-app-launch/m-p/47842

 

Every time I see I have app updates I keep hoping there is a fix for the Wemo app, but no luck yet.

Moderator
Posts: 344
Registered: ‎06-15-2015

Re: DEVICES DO NOT STAY IN ORDER

@All Hi. Email us at WemoCares@belkin.com with the following so that our Level 2 Support team can assist you further:

 

  • Full name
  • Wemo Community Alias
  • Phone number
  • Location (State/Country)
  • Link to this post
  • Wemo App version
  • Wemo device/s firmware version
  • Make/Model/OS of the handheld device/s
Irish_16855
WEMO Technical Support
Posts: 300
Registered: ‎03-08-2017

Re: DEVICES DO NOT STAY IN ORDER

No. Just fix it already.
Posts: 9
Registered: ‎12-04-2017

Re: DEVICES DO NOT STAY IN ORDER

Spoiler
FIXED!

This was just working in the new WeMo app!