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Posts: 1
Registered: ‎04-06-2017

Daylight saving time

When setting schedules the time entered is not returned correctly. Time appears as an hour earlier!. I am on Greenwich time.

Moderator
Posts: 225
Registered: ‎01-05-2016

Re: Daylight saving time

@Sobriain

 

Did this work fine before? Do you mean to say that you're currently using GMT in your region? Also, what are the workarounds that you've tried to resolve this? We'll take it from there. 

Ces-21490
WEMO Technical Support
Posts: 1
Registered: ‎03-14-2018

Re: Daylight saving time

When daylight savings started last week, I changed my smart switch to turn the lamp on from 5:30 pm to 6:30 pm. I can see it's set for 6:30 but it still comes on at 5:30!!!
Moderator
Posts: 163
Registered: ‎08-09-2017

Re: Daylight saving time

[ Edited ]

Hi, Daisy1.
Try to restore your Wemo switch to factory default. Make sure that your phone is on DST. Recreate the rule and observe if the issue recur. Also, you may try these steps:

1. Open the WEMO App and go to the "More" tab. 
2. Set your location to a random city/time zone that is not your location.
3. Close out the WEMO App so it is not running in the background.
4. Start the WEMO App and go to the "More" tab. 
5. Set your location to the city back to where the WEMO is.
6. Go to the "Rules" tab. Choose your scheduled rule and tap Edit. You do not have to make any changes to the rule, simply save it and it will update the location information.
7. Repeat steps 6 and 7 for any rules.


Please note that you will need to be on the location of the WEMO for this.

Pamela - 21733
WEMO Technical Support