11-01-2018 03:53 AM
11-01-2018 04:44 AM
What are the LED status on the Wemo devices and their current firmware? Can you clarify what you meant by them doing it in stages? Please try to use a different mobile device and check if they also show up as not detected. Also, try to connect your mobile device to a different Wi-Fi network or use cellular data for isolation.
If the Wemo devices only show up as not detected when you're connected to the same Wi-Fi network, try to power cycle the Wemo and uninstall then reinstall the Wemo app.
11-17-2018 06:03 PM
11-17-2018 06:57 PM
Are you still having the same issue when using another handheld devices? When controlling them locally, make sure that mobile data is off and your phone is running the latest OS version. You can start sorting things out by rebooting the router/modem, force closing the app, delete cache/cookies, or update to the latest Wemo App version and the firmware of the units. Also, when did you start experiencing the setback?