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Posts: 1
Registered: ‎03-19-2018

Error message pairing mini plug to google home

I have two mini plugs and two google homes, one of each in two different rooms.

 

I am able to add the plugs to my wemo app and control the lights by using the app.

 

However, when I try to pair the plug with the google home I get to the point where it asks me to toggle the plug.  I do that and it says it recognizes the plug.  I say yes that's the one and it says it has been linked.   Then about 2 seconds later I get a message at the bottom of my phone that says, Opps there was a problem.  Try again.


I am getting the same error message for both plugs/google homes.


Any suggestions?

Moderator
Posts: 161
Registered: ‎08-08-2017

Re: Error message pairing mini plug to google home


@TFCFan wrote:

I have two mini plugs and two google homes, one of each in two different rooms.

 

I am able to add the plugs to my wemo app and control the lights by using the app.

 

However, when I try to pair the plug with the google home I get to the point where it asks me to toggle the plug.  I do that and it says it recognizes the plug.  I say yes that's the one and it says it has been linked.   Then about 2 seconds later I get a message at the bottom of my phone that says, Opps there was a problem.  Try again.


I am getting the same error message for both plugs/google homes.


Any suggestions?


Try to reboot your modem and router and check if the issue still persists. Also, make sure the firmware is updated.

Gerard-21724
Wemo Technical Support
Posts: 3
Registered: ‎03-19-2018

Re: Error message pairing mini plug to google home

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Posts: 1
Registered: ‎08-03-2018

Re: Error message pairing mini plug to google home

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Posts: 1
Registered: ‎09-11-2018

Re: Error message pairing mini plug to google home

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