WEMO Application

Showing results for 
Search instead for 
Do you mean 
Reply
Posts: 18
Registered: ‎11-02-2014

Re: Help with Remote Access devices

I will also pm you with my details.

 

Thank you for taking the time to read our emails, understand the issue, provide a status update and offer a workaround in the interim.

 

There are far too many who reply with stock messages that either 

a) Automatically blame the user's network/equipment/knowledge level without taking the time to understand the problem, or

b) Call for remove/reboot/reinstall/reset, even though the user clearly states in their email that they have already tried this several times to no avail.

 

Kudos to you.

Highlighted
Posts: 1
Registered: ‎01-14-2017

Re: Help with Remote Access devices

It has been two years since this post. Is there any fix. I repeatedly have this problem.