05-15-2018 07:49 AM
I am out of town and damaged my iphone they fedexed me a new one and I restored the iphone from my PC so the Wemo app came back but it wants me to "start set up" meaning it did not bring back the wemo settings. Since I am out of town I cannot be by the wemo device to set up the iphone app. Is there a way to set up the wemo app from out of town so I can control the wemo switch remotely like I have been doing?
A note, when I restored the new iphone the wemo camera app still was set up and works remotely but not the wemo switch which is the one I want to use that reboots my Sling Box which was I guess updated and now needs to be rebooted.
05-15-2018 09:20 AM
Hi, waynepb. By design, our products can only be set-up locally. Your mobile device needs to connect to your home network before you can enable the Remote Access feature on the Wemo App and control it remotely.