12-06-2018 02:00 PM
12-06-2018 02:02 PM
12-06-2018 02:27 PM
They're saved in the (secret) account that belkin keeps for you on their cloud. Only belkin can delete a device for you permanently. Disappointing to hear that despite this poor design they haven't bothered making their call-in support aware of the issue. What's worse is belkin occasionally leaks devices between accounts - devices that aren't your own show up in your app, and your devices can show up on other user's accounts. Belkin tells you to "hide" the wemo but of course that's not the right solution and is quite likely reason for complaints that wemos turn on or off for no reason. (A search for "unknown devices" or "other people's devices" should show you those threads).
04-03-2019 06:45 AM
I am having this same issue. It's become so prevalent that I've started replacing my Wemo switches with other brands. The biggest issue is that the devices keep showing up in Alexa and Google Home because Wemo keeps reporting them as active when they have even been physically uninstalled.
I've done the recommended steps listed here and they do not work. Support has been unresponsive.
I own and operate a home automation business. This issue, among others is a problem with several of my clients. I no longer install or recommend Wemo devices because they simply have problems a least an order of magnitude more than any of the others I support.