11-10-2017 01:15 PM - edited 11-10-2017 02:51 PM
Frank9 In the Wemo App go to More (if IOS), or three dots/ ellipsis (if Android) then in the Remote Access click Forget and Disable, and re-enable it. Force close and re-open the Wemo App. If the device is still present, email us at WemoCares@belkin.com with your Phone Number, Location, and Link to this community post.
Our 2nd Level Support Team will manually delete it in your App.
11-10-2017 05:27 PM
I have the same issue. On my iPhone 6 iOS 11.1, when I open the WeMo application and look at the Remote Access section, it shows three instances for my iPhone and one for my Wife's iPhone. How do I delete the other two instances for my iPhone?
11-11-2017 01:02 PM
Our Support Team will manually remove it from your Wemo App.
Email us at WemoCares@belkin.com with your Phone Number, Location, Link to this community post, and your community username.
06-25-2018 02:53 AM
Can you share more details about your issue? If there are other devices showing up on the WeMo app, you may try the following steps:
If the devices are still present, please email us at WEMOCares@Belkin.com with your Phone number, State/Country, along with the MAC address of devices that you wish to remove and a link to this community post. And we'll endorse your case to our Escalation Engineers.
06-25-2018 03:13 PM