12-11-2018 06:04 AM
I have a smart plug to turn on my espresso machine in the morning. A few days ago my rule disappeared from my Android Wemo app. When I make a new rule, save it, then close the app, the rule disappears. I've read other posts where people have had rules disappear, but the rule still works - this is not the case here. The rule disappears and will not turn on the machine.
I've tried resetting the app and reinstalling the app. Nothing works. Please help.
12-13-2018 12:17 AM
Have you tried using a different handheld device to check if the issue still occurs? How about rebooting your phone? Please shoot us an email at WemoCares@belkin.com so we can have this taken care of by our Escalation Engineers for further diagnosis along with the following details:
12-30-2018 04:14 PM
We highly recommend to shoot us an email at WemoCares@belkin.com along with the details mentioned above and have our Escalation Engineers look into this further. We'll be looking forward to the email.