05-22-2015 12:14 AM
05-22-2015 12:19 AM
05-22-2015 11:34 PM
@Dannyselder Hi! Let's get you to one of our support reps and have them assist you. Please PM me your complete contact details (Name, Email, Contact Number, Location) so we can create a case for you. Thanks!
09-29-2015 10:31 PM
Can the moderators please update the community?
I didn't know about this and just bought 5 wemo light switches.
I've just set up 1 to see how it works.
After I've setup the switch on my Android phone, I ran the wemo app on my wife's phone - and viola - it shows the light switch without any security prompts. And to make it worse, her phone is able to show permissions to the Remote Access - and the ability to disable my remote access.
therefore my question is - does anyone who have access to my wifi networks - even the the guest networks, are able to just control my devices without my permission?
09-30-2015 01:44 PM - edited 09-30-2015 01:44 PM
Only people you trust to let onto your main network. Those using your Guest Network will not be able to see your Wemos unless they have already been on your main network and installed the WeMo App while they were connected to it.
11-17-2015 05:23 AM
I have the same thing. I see 5 cameras in my app and I own zero. I had two at one point however I wasn't satisfied with them so I returned them. I can only assume the people who bought mine are the ones I now have access to. It is definitely a concern they can't keep this straight.
Hoping they come up with a fix soon. I see this thread has been going on for quite a while.
11-17-2015 07:04 PM
Hi jdeere. Do the cameras appear Online or Offline on your WEMO app? We would like to learn more about what happened. Email us at WEMOCares@belkin.com with your contact details, community username, and the link to this thread.
04-28-2016 07:47 AM
Hi, stovie17. What's the current firmware of your WEMO NetCam? Have you updated the firmware? What about resetting the device and uninstalling the Netcam App in your phone? If you've done these workarounds and still having the same challenge, please email us the details so we can endorse your case to our second level support team for further assistance. Get in touch with us at WEMOCares@belkin.com along with your contact information and the link to this community thread for reference.
WEMO Technical Support
05-02-2016 03:23 AM
stovie, do you see these extra devices only over remote connection? 3G or non home WiFi?
In my case they did not fix anything but offered to replace my Wemos after I followed usual "reset, reintall" advices.
My guess replacements will work for a while and then same problem will reappear