WEMO Application

Showing results for 
Search instead for 
Do you mean 
Reply
Posts: 1
Registered: ‎03-11-2016

New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

Downloaded  Wemo 1.15.2  from the google play store to a Samsung T989 phone, running 4.1.2.

 

I tried set up an insight switch.  The new app connected and ran through the setup and reported "remote access enabled".

 

Then, starting the Wemo app, "looking for devices" is displayed.  The program is unresponsive after that, no devices are found, and the "looking for devices" screen will stay there forever.

 

I uninstalled 1.15.2, and found an earlier version with a google search (1.13.x), installed it, and when I opened the app, all 3 of my wemo switchs were found and displayed.

Posts: 261
Registered: ‎05-04-2015

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

[ Edited ]

Hello k5ya

 

I'm getting this too. Check out my post.  http://community.wemothat.com/t5/WEMO-Application/Looking-for-devices-Thats-all-I-get-after-the-late...

 

Fortunately, I'm wise to Belkin's updates and I've reinstalled the previous version from a backup apk file and like you I've found that it works again.

 

Regards

 

Pete

Posts: 3
Registered: ‎09-08-2016

Re: New Wemo app 1.15.2 -Does not work on my android 5.1.1 phone

When I try to D/L the Wemo app from Google Store on my android it says "Your device insn't compatible with this verion."

Moderator
Posts: 555
Registered: ‎06-17-2015

Re: New Wemo app 1.15.2 -Does not work on my android 5.1.1 phone

@dupontfan
What's the Android version of your device? The newest version of the app will only run with Android 4.1 or higher.

Thaddeus - 14850
WEMO Technical Support
Posts: 2
Registered: ‎09-12-2016

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

Failed for me too on the same model and version Galaxy SII.

 

Moderator
Posts: 555
Registered: ‎06-17-2015

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

@DavidG91
May we know what error message are you getting in your Galaxy S2? What is its Android version?

Thaddeus - 14850
WEMO Technical Support
Posts: 2
Registered: ‎09-12-2016

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

[ Edited ]

Hi,

I have a T-mobile Samsung Galaxy S2 Model SGH-T989

It has Android 4.1.2, Baseband T989UVMC6.

 

It waits forever at "Looking for devices" running wemo v1.15.2.

It also has stopped at the instruction to disable Smart Network Switching, but that android version does not offer that option.

 

It's also case #07010019.

 

 

 

 

 

Community Manager
Posts: 558
Registered: ‎05-27-2014

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

Hey Everyone,

 

There is a bug open for this and the development team is working on a fix.  If you call or write in the same information will be given.  

 

I don't have a date for the fix release but I'm pushing for it to be done as quick as possible.  

 

Regards,

Robert S.

Wemo Support

WEMO Maker Inventor
Posts: 1,255
Registered: ‎06-14-2014

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

That's good.  Any progress on the other problem, that the app reported as not compatible by Play on many android 4.x devices?

Highlighted
Posts: 261
Registered: ‎05-04-2015

Re: New Wemo app 1.15.2 -Does not work on my android 4.1.2 phone

Thanks for that, Robert_S

 

It's good to know that you're on the case. BTW I've unsubscribed from the other threads reporting this issue, but have received no reply after submitting system information as requested.

 

Is anything being done regarding those who can't even download the latest version 1.15.2 because it's supposedly incompatible with Android 4.1.2?

 

Regards

 

Pete