03-04-2019 02:02 AM
03-05-2019 12:40 AM
Our Mailers replied to your email. Please check your inbox and provide the details asked for documentation, and endorsement to our Support Team.
We have no word of a rollout for a new firmware for the device. Please know that the release was conducted by batch. You may try observing this for a couple of days. If you still have not received any notification, send us an email at WemoCares@belkin.com along with the following details asked by Reil_C on the 2nd page of this thread so we can have our Support Team assist you further.
03-08-2019 01:16 AM
03-08-2019 08:05 AM
Hello there. We’re you prompted with a firmware update but is unable to do it? What’s the model number of the Wemo device, and the current version of its firmware? BTW, please know that our Engineering team is already currently looking into this and working on a fix.
WEMO Technical Support