01-08-2018 02:35 PM - edited 01-08-2018 02:38 PM
So, I had to disable 3 rules at the beginning of December. I looked for them when I wanted to enable them again yesterday and they are nowhere to be found. Okay, so it was only 3 rules so I decided to just redo the 3 rules. I found the Wemo switch then I create the rule, saved it and... and it doesn't even show up in my rules! It's nowhere to be found. Honestly, I dont think I have ever seen a worse app. It works sporadically and then not at all. There is always something wrong with it. It's just terrible. I called support in... I don't know... India? And they were like "Is the light blinking?" "What are the serial numbers of your switches?" It was pretty clear that they were trying to cover the fact that they had no idea what to do.
01-08-2018 05:20 PM
01-08-2018 05:24 PM - edited 01-08-2018 05:25 PM
Thanks, airmandan, I was wondering if others were having the same problem. I do not have any long press rules so not much I can do to work around it. I hope Belkin gets this fixed quickly, although I am skeptical to say the least.
01-08-2018 08:20 PM
01-08-2018 10:25 PM - edited 01-08-2018 10:25 PM
Thanks JW - Turning off the wifi helped, in that I could see all my devices but when I make a on/off rule it saves but it's nowhere to be found in my rules. When I try to make the same rule again, it tells me I'm duplicating a previous rule. The whole thing is very screwed up.
01-10-2018 10:47 AM - edited 01-10-2018 10:49 AM
Exactly. I have 12 devices and can see only 4 rules. Wonder is Belkin is actually doing something about this problem? I hope the WeMo Bridge will bypass the horrible WeMo app and work correctly with Apple HomeKit. That would be a breath of fresh air after enduring the lousy WeMo software.
01-18-2018 01:05 PM
There is a SERIOUS bug in the app! Only four rules display in the app, even though there are more configured, and there is no way to scroll down to the remaining rules.
The only way to edit an existing rule is to delete rules until the rule I want to edit is showing, then edit the rule, then recreate the rules I deleted.
Please fix this bug and release an update QUICKLY! This is very inconvenient!
01-18-2018 01:29 PM
It's crazy, right? You'd think this being a MAJOR screw up, Belkin would be working night and day to fix it but that has never been the case with them. Their software development folks are awful. It's funny how their WeMo Bridge sold out in a day or two and they have to backorder them. I suspect because everyone hates the app so much that they are willing to fork out the $40 to use WeMo with Apple Homekit, which I'm sure will be better.