03-06-2017 04:39 AM
I am adding a Wemo switch F7C027, the older style one.
I have several already, seven others, this will be the 8th.
I plug it in, hook my ipad to it's wemo wifi, then I am stuck. The ipad app just says you are not connected to the internet so you can't do anything.. It never asks for the wifi or password like all the instructions say it should..
03-17-2017 11:38 PM
07-29-2017 09:39 AM - edited 07-29-2017 09:40 AM
Still no luck. I connect the ipads wifi to the new wemo device and then open the wemo app and of course it just sits there saying "You are not hooked to the internet" (of course not, I am hooked to the new wemo switch...) and then nothing else happens..All these steps that are supposed to happen automatically do not happen. WHAT DO I DO??
07-30-2017 04:44 AM
I had a similar problem connecting a switch to IFTTT using the app on an iPad. The app is not made for the iPad so sometimes things do not work. Once I switched to my iPhone app, it worked. Hope this helps.
07-30-2017 08:45 AM
To isolate things further, try using another handheld device to setup your new Wemo Switch and check if it yields the same behavior. Also, try force closing the Wemo app (make sure that it is not running in the background) and relaunch it afterwards. Proceed in setting things up and check if you can then proceed in connecting your Wemo device to your home network.
07-31-2017 02:43 PM
08-02-2017 03:05 AM
Hi there. Were you able to isolate the setback by checking on the links given above? What handheld device were you using to setup your Wemo Switch prior using your son's iPhone? Make sure that the App on that device is up-to-date as well. If the device runs on iOS, it should 9.0 or later for the app to be compatible. If the device is Android, make sure it's running 4.4 and up.