10-10-2017 09:39 AM
We'll have our 2nd Level Support Team help you work on this, Gengel6411. Please send us an email at WemoCares@belkin.com with the following details:
-App version number
-Link of this thread
10-12-2017 01:20 PM
Same here I have a Samsung A3. I have spoken to support for an hour but no luck. I have reset the plug and the bulbs but no luck and NO I do not have another handset!!
Please what is going on? When I spoke to support they verified that everything was up to date, so come on please Wemo sort it out.
10-13-2017 01:57 PM
10-13-2017 07:35 PM
Let's have our 2nd Level Support help you sort this out, Marlow. Please email us at WemoCares@belkin.com with the following details:
- Complete Name
- Phone Number
- Email Address
- Location (State & Country)
- Community username
- Link to this thread and
- the case number of the support you've contacted
11-29-2017 08:14 PM
Same issues here.
One and only one Wemo Switch
has been working well for a long time
Latest firmware "update failed"...
Now it won't save rules...
I have reset the switch a dozen times now... from software, and on the switch itself.
I have set up the device from different devices
uninstalled and re-installed the app numerous times
Force stop... cleared data, and then uninstall (app version 1.19)
I can control the switch with the app but rules will not save no matter what I do.
12-02-2017 01:02 PM
Try deleting all your long-press rules, then add the new rules that you want. Finally, recreate those long-press rules.
Kudos to mikesk for this solution from another thread. It worked for me!
12-03-2017 11:18 AM