07-08-2017 05:36 PM - edited 07-08-2017 05:37 PM
I have an account that I signed up for at IFTT using my google account. Works great.
I launch the WEMO app and go to settings, click Connect to IFTTT and I am prompted to sign in.
I click the link below the default sign in fields to connect view Google or Facebook and a page with the buttons for Google and Facebook appear.
I click the Google button and nothing. nothing. nothing. No error, nothing.
I have tried it no less than 10 times and I even had my partner try it in case I was doing something wrong.
It does not work. We have tried it from 3 phones and two tablets.Will not even get to the point where I choose which Google account to authorize it.
Please explain what I am doing wrong or fix your app.
It won't even let me log into IFTTT using my email address that I signed up with.
07-09-2017 07:50 AM
Hello, britandjase. What's the current version of the Wemo app? Is it up to date? We suggest that you try to uninstall/re-install it so we can get this issue properly isolated. You may also need to reboot your handheld device before launching the app again to refresh the settings.
Feel free to update this thread with the results.
07-22-2017 06:27 PM
07-23-2017 04:52 AM - edited 07-23-2017 04:57 AM
07-24-2017 05:04 AM
Hello, ekalb. Did you encounter an error message when you try to integrate it with IFTTT? WhIch specific Wemo device do you own? Did you also experience this issue after updating the firmware?
We'd appreciate if you share with us more details about what happened so we can get this sorted out.
07-24-2017 06:43 AM
I'm experiencing the same problem, trying to connect a WeMo Insight Switch to IFTTT using the WeMo iOS app but the 'Continue with Google' button doesn't do anything. I can authenticate fine using my Google account on the IFTTT app and website. WeMo iOS app version 1.18 (430002) and switch firmware version WeMo_WW_2.00.10966.PVT-OWRT-Insight.
Can you help? Thanks
07-24-2017 12:20 PM
Also having the same issue. Using a Wemo plug. In Wemo App have PIN (and have reset the pin), click to connect to IFTTT. Get to signin page, select use google or facebook. Get two buttons - red for google, blue for facebook. Select red - nothing happens.
Account works fine on IFTT, WeMo app is functioning otherwise.
No error, no message nothing indicating anything is wrong - other than the fact that I can't actually connect the WeMo to IFTTT - which is one of the reasons I purchased this plug in the first place.
07-24-2017 12:26 PM
Hello, chrisf. We sure can help. Try to uninstall the Wemo app, reboot your handheld device and reinstall the app. Once done, re-run the process on linking your Wemo Insight to IFTTT. If that doesn't do the trick, try using an Android device and re-do the process. Nonetheless, if all else fails, email us at WemoCares@belkin.com so we can have our Wemo Experts assist you further.
07-24-2017 11:07 PM
Hi Dennis. No error message. It just doesn't respond when I click "Continue with Google" to sign into IFTTT. I have not updated the firmware manually in several months (I can't remember if the devices auto update). The current firmware version is WeMo_WW_2.00.11010.PVT-OWRT-SNSV2.