WEMO Application

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Posts: 4
Registered: ‎01-09-2018

WEMO & Alexa - Epic Fail

WEMO/Belkin has posted responses stating the issue has been resolved and to follow steps to resolve.

 

These all fail, when will the issue actually be fixed?

Posts: 70
Registered: ‎07-08-2014

Re: WEMO & Alexa - Epic Fail

Last night alexa worked for me, and listened to my group name to shut down the whole middle floor as well
Posts: 1
Registered: ‎01-11-2018

Re: WEMO & Alexa - Epic Fail

Just bought 2 brand new Wemo dimmers, excited to get them working with Alexa. Setup was simple enough, but after having everything installed for a week now, I'm shocked at how unreliable this feature is. I have the most recent firmware installed, and I get about a 50% success rate when I attempt to control the dimmers with Echo / Alexa. Half the time it works, the other half Alexa responds with "Sorry, Belkin Wemo isn't responding"

 

This is really unacceptable, can we hope for an improvement in this feature? 

Posts: 4
Registered: ‎01-09-2018

Re: WEMO & Alexa - Epic Fail

When enabling the WEMO Skills in Alexa, it states a network issue occurred.

 

After typing in my network info and MAC Address still nothing.

 

Any luck on a true correction??

Moderator
Posts: 107
Registered: ‎08-08-2017

Re: WEMO & Alexa - Epic Fail

Hi Everyone!

 

We'll have this taken care of by our 2nd Level Support Team. Please email us at WemoCares@belkin.com and send the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Location (City/State)
  • Username
  • Link to this thread
Gerard-21724
Wemo Technical Support
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Posts: 6
Registered: ‎12-28-2017

Re: WEMO & Alexa - Epic Fail

Mine don’t work either and I’m tired of emailing 2nd Level Support.

For those that have the Light Switch and Alexa, what are your router settings. Wonder if the problem is there but it shouldn’t since it’s a well documented problem.