01-11-2018 06:26 AM
Just bought 2 brand new Wemo dimmers, excited to get them working with Alexa. Setup was simple enough, but after having everything installed for a week now, I'm shocked at how unreliable this feature is. I have the most recent firmware installed, and I get about a 50% success rate when I attempt to control the dimmers with Echo / Alexa. Half the time it works, the other half Alexa responds with "Sorry, Belkin Wemo isn't responding"
This is really unacceptable, can we hope for an improvement in this feature?
01-20-2018 03:35 PM
We'll have this taken care of by our 2nd Level Support Team. Please email us at WemoCares@belkin.com and send the following information:
01-21-2018 05:49 AM