WEMO Application

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Posts: 1
Registered: ‎09-13-2018

WEMO iOS App - HUGE ISSUE

I have setup wemo's in my home I am using Ubiquiti AP's first I was having trouble connecting to Wi-Fi and that seems to be fixed. But then I had issues connecting to Google Home, I was able to figure that out by opening port 49153 on my firewall. now I am having an issue where some of the light switches show "Not Detected" in the app even though they are connected to Wi-Fi. what should I do?

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Posts: 53
Registered: ‎12-12-2017

Re: WEMO iOS App - HUGE ISSUE

Hi, rihaankhan,

 

How many WeMo light switch show as "Not Detected" in the app? What is the behaviour of the Wi-Fi indicator on the light switch? May we know the current firmware of the WeMo light switches? Please try to force close the WeMo app and re-launch it again and see if there are any changes to the status on the app. If that doesn't work, try to uninstall then re-install the WeMo app. See if the status still shows the same.

 

Jan - 22019
WEMO Technical Support