10-01-2018 10:51 AM
I have 2 WEMO light switches. Both were working fine until my wireless router was replaced. I reset one of them, reprogrammed it, etc., and it works just fine now. However, the other switch only blinks amber after a restart/reset cycle or a full breaker off hard reset. If I hit the restart and then immediately the reset for 5-8 seconds (as your video suggests) the unit blinks green for about 15 seconds and then blinks amber forever - and it does not show up in the WEMO app or as a WiFi device. I've read every post on this kind of problem, and tried every suggested restart/reset/power off configuration. Any ideas???
10-02-2018 09:46 AM
We'd like to have our Escalation Engineers take a closer look at the issue with the device, and assist you with advanced troubleshooting. Please send us an email at Wemocares@belkin.com with the following details and the link to your community post for reference.