06-30-2018 06:23 PM
I've wrestled with this same problem and was able to fix it.
For some reason these devices don't get along well with wifi networks that have special characters in the network name. For example "Sam's Wifi Network" can create problems because of the apostrophe. If you have anything other than numbers and letters in your network name (and maybe even wifi password), I'd try renaming it and see if that fixes it.
I'd additionally make sure your smart switch is connected to a 2.4 Ghz network. It is my understanding that Wemo mini smart switches only support 2.4Ghz networks and not 5Ghz so that could also be your problem.
I've had my fair share of problems with these things but following these two rules has helped with my devices. Hopefully they should get your's working as well!
08-01-2018 10:42 AM
For my wemo mini the special character solution does not help. I have no special characters in the SSID or the password. I just think the product is hopelessly flawed. Tried two devices, I got one device to work for 24 hours, that was it. I have removed and reinstalled the app at least 6 times. Reset the device at least two dozen times. It's a POS. Never buy a wemo.
08-01-2018 07:07 PM
Hi, frankasmith568. Have you tried to follow the workarounds given by Jo-Ann_B ? If yes and the issue still persists, please send us an email at WemoCares@belkin.com along with the following details so we can have this taken care of by our 2nd Level Support Team for further assistance:
WEMO App version:
OS version of the handheld device:
Link to this community post: