02-12-2017 06:40 AM
I have been using several switches for some time without any problems. I just set up a new iPad (actually an older Ipad2) and downloaded the WeMo app. The app does not recognize the existing switches. Instead it tries to put me in setup mode. Any suggestions.
02-12-2017 07:17 AM
02-12-2017 09:44 AM - edited 02-12-2017 09:50 AM
If you are certain you are on 2.4Ghz then probably try rebooting router. Maybe some weird multicast issue.
If you can find the IP of Wemo's whether in router or in properties on iPad that is working see if iPad can see the router by using one of these urls in Safari on iPad. If XML text loads at least you can confirm IOS device should be able to see Wemos.
Be sure to replace "ipaddress" with address you discover.
What brand/model router are you using? Any repeaters?
I always like to offer up alternative control options as well. I've had good luck with these IOS apps.. they do have a small cost though.
03-06-2017 04:40 AM
Were you able to sort it out? If not, allow us to ask, is this challenge solely happening on your iPad? How about your other handheld device? You could try to Force Close the app and see if it'll make any difference upon relaunching it.
03-07-2017 07:34 PM
I have the same problem. I have a Google WiFi mesh network and can't connect any other devices. I setup the light switch sucessfully on an Android phone.
I installed the wemo app on an iPhone and iPad but both those just launch the app in setup mode. Is an update planned to make this setting up of extra devices more user friendly?
12-04-2018 08:15 AM
That is easy if you are at the wemo’s location. What do you do if you need to access switches that are 1000 miles away and you setup a new iPad? The whole reason I use wemo is to control several security devices in a second home. My Nexia app was installed and connected just fine. Unless you can fix this and make it reinstall and reconnect like every other iPad app with a user I’d and password to reconnect to your devices, I won’t be spending any more money on wemo. Or am I missing something?
12-04-2018 03:29 PM
When installing a Wemo app on a new device, you have to enable the remote access first and for you to enable it, you have to be connected to the home network.