08-21-2015 04:15 AM
We would greatly appreciate an update about the challenge, Meontheweb. However, I would suggest that you perform a factory reset. You can also do the following steps:
* Force close the app
* Clear cache/data
* Uninstall and reinstall the app
With regard to the logging functionality, rest assured that WEMO will continue to evolve. Feel free to post your suggestion or ideas here.
08-21-2015 07:57 AM
08-22-2015 09:49 AM - edited 08-22-2015 09:50 AM
Hi there, Simcha! Let me help. The WEMO has an ability to store the rules in its system. It will still follow the rule with or without Wi-Fi access. To answer your second question, the trigger (power OFF at 11:46) will still follow as scheduled.
11-24-2015 10:54 PM
Hi Cbush86! Is the app up to date? Have you tried to delete and recreate the rules? Share also the rules you've created so we can help you accordingly.
12-02-2015 05:35 AM
Hi, @Hightide185. Let's figure out what's going on. Was the rules working fine before or is this the first time you've created them? What's the current version of your WEMO app?
12-02-2015 06:08 AM
It has never worked since I purchased them this past summer. App version is 1.13.4 (30099). I recreated the rules and monitored again last night but have the same results. Device show rules enabled but my webcam shows my lights are off. The rules are simple. Turn on at "x" and turn off at "x"
12-05-2015 05:31 AM
Sounds odd, Hightide185. It looks like the Light Switch is not responding. Please provide your contact details (full name, phone number and email address) and send it to WEMOCares@belkin.com so that we can create a case for you and forward it to our Customer Assurance Team for further assistance. Don't forget to include the current firmware version of your light switch along with the link to this community thread for our reference. We'll be waiting.