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Moderator
Posts: 163
Registered: ‎08-09-2017

Re: WeMo light switch not following rules

Hi, WemoUserChris. Try restoring your Wemo devices through the Wemo App and make sure that the firmware version is updated. BTW, what's the model number of your Wemo plugs?

Pamela - 21733
WEMO Technical Support
Posts: 6
Registered: ‎12-01-2015

Re: WeMo light switch not following rules

I had this problem as well.....over a year ago.  Sad to see they have not resolved the issue.  However a work around is to create two separate rules.  One to turn on and a separate rule to turn off.  It has worked for me, but WeMo needs to get their engineers to fix the problem. 

Posts: 6
Registered: ‎12-01-2015

Re: WeMo light switch not following rules

[ Edited ]

 

Firmware: WW 2.00.11057.PVT-OWRT-insight

Hardware v1

 

Posts: 1
Registered: ‎05-16-2018

Re: WeMo light switch not following rules

I’m having a similar issue. Tried to set up a rule and it won’t work, tried deleting and remaking the rule several times. Bought this only for this function.
Moderator
Posts: 90
Registered: ‎12-13-2017

Re: WeMo light switch not following rules

 

Hello Jpak,

 

What specific rule are you trying to save? Have you tried force closing the app and clearing the cache and launching the app again? If not, you may do so. You can also try to uninstall/install the Wemo app and re-create the rules. If none will work, try to reset the light switch, reconfigure and create the rules. 

Reynaldo - 22029
Wemo Technical Support
Posts: 1
Registered: ‎10-26-2018

Re: WeMo light switch not following rules

I only have one rule to turn my lights on at 7:00pm and turn them off at 11:00pm. The lights are keeping on and off in couple of minutes like crazy. I have erased contents and reset, reconnected, recreated new rules. Still the same thing keeps happening.
Highlighted
Moderator
Posts: 258
Registered: ‎08-08-2017

Re: WeMo light switch not following rules

@orvtnj

Let's try to reset through the WEMO App. Make sure to choose the option: Reset Name, Rules & Data. Make sure that the Light Switch is running on its latest firmware to enhance its performance. By the way, what WEMO App version are you currently using? For further observation, delete and recreate the rule using a different compatible handheld device to check if the same issue occurs.

Jo-Ann - 21744
WEMO Technical Support