05-22-2016 04:50 PM
05-23-2016 12:05 PM
Hi, bfweber. Let's get this sorted out. Were you able to successfully create the rules or not? What's the current version of your WEMO app? Is it up to date? How about the firmware of your WEMO Light Switch? At this point, we suggest that you force close the app, uninstall/reinstall then try to create the rules again. Here's an article that will help you how. Try using another handheld device for further isolation. Keep us updated with the results.
05-27-2016 02:25 AM
05-27-2016 10:47 AM
Hi, philc. We'd like to further check on this. Can you control the WEMO Switches through your WEMO app? If you can, may we know what specific rule was set for these devices? Have you tried setting a location on the WEMO app? By the way, we have also replied to your other post. Here's the link.
05-30-2016 11:05 AM
Hi, Cdicollored. We'd like to verify this. Has it worked before? Have you tried deleting and recreating the rule? Make sure as well that you have the latest firmware version for your WEMO Switches.
06-09-2016 01:46 PM
I have two Light switchs for outside lights and controlled by rules, all worked well untul my last firmware update (~5/31/16), since then my lighst will turn on as scheduled but will not turn off using the on/off rule that was created.
The application will turn on / off the lights with no problem, but riles ore ON event only. How do I resolve this issue?
06-10-2016 09:40 AM
Hi, switch2. We suggest that you delete and recreate the rules. Once done, force close and relaunch the WEMO app. Observe how it goes and update this thread for any results.
06-11-2016 02:12 PM
06-12-2016 08:54 AM
Hi, Passionfruit. We'd like to further check on this. Has it worked before? We suggest that you delete and recreate the rules. Once done, please do the same process for the recipes. Make sure as well that you have the latest firmware version for your WEMO devices.