01-20-2018 04:25 PM
Hi, wedge56. Please make sure that you're using the latest Wemo App version. Are you still experiencing the same issue even if you use a different handheld device? If you haven't tried, please do so for isolation purposes.
02-17-2018 04:58 PM
Hi, BriRich. Does the issue still persist even after uninstalling/reinstalling the Wemo App? May we know what App version you're using? Make sure it's the latest one.
02-24-2018 10:48 AM
I am the original poster of this thread. I worked with support for some time on this issue. They never found a solution but it is definetly an app problem. At one point I added a Wemo smart plug to my system and the problem went away. I have since moved that smartplug to a different network and the app freeze problem has returned. This issue is well over a year old now.