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Posts: 3
Registered: ‎10-07-2018

Wemo App Rules Layout issue

hi,
i've wemo insight smart plug and when i want to disable a rule there's the button modify to munch near of the selector of enable/disable ... is it possible to correct the layout?
I've a Motorola g6+ ...some one have my same issue?
Moderator
Posts: 144
Registered: ‎08-22-2017

Re: Wemo App Rules Layout issue


@chenshin wrote:
hi,
i've wemo insight smart plug and when i want to disable a rule there's the button modify to munch near of the selector of enable/disable ... is it possible to correct the layout?
I've a Motorola g6+ ...some one have my same issue?

Hi, chenshin. We'd like to have a better understanding on this. Is it possible for you to attach a photo on this thread? That way, we can check on it, and provide feedback. Also, have you tried using a different handheld device? If not, you may try to do so and let's see if that'll make any difference. 

Nestor - 21974
WEMO Technical Support
Posts: 3
Registered: ‎10-07-2018

Re: Wemo App Rules Layout issue

[ Edited ]

IMG_20181008_170752.jpg

Moderator
Posts: 202
Registered: ‎08-22-2017

Re: Wemo App Rules Layout issue

[ Edited ]

@chenshin 

 

If you're running the latest version of the Wemo App, try to force close it, delete cache/cookies on the handheld device, or uninstall-reinstall the app to further isolate the setback. You can also try to disable and re-enable Remote Access.  

 

BTW, do you have any other rules or Wemo units that have the same issue?

Carl_S 21985
WEMO Technical Support
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Posts: 3
Registered: ‎10-07-2018

Re: Wemo App Rules Layout issue

unfortunately all the rules have the same issue Smiley Sad

illI try to do your suggestions and I'll you know tnx 

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