WEMO Application

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Posts: 1
Registered: ‎01-14-2018

Wemo app not showing wemo switch

I went through installation procedures for my new Wemo Switch.  I added it to 2 Wemo Plugs already on the Wemo App.  My Amazon Alexa shows the new switch and turns it on and off by voice command.  The Wemo app does not show the new switch.  I tried resetting the switch and reinstalling, but get same results.  How can I get Wemo App to recognize the switch so I can set up automation?

Posts: 3
Registered: ‎01-14-2018

Re: Wemo app not showing wemo switch

I had a similar problem with no solution as yet. I had two wemo mini plugs in my app working fine. After I added a wemo wall switch sucessfully, one of my mini plugs disappeared from the wemo apps. It appears the wemo app is very buggy. Solution?
Posts: 3
Registered: ‎01-14-2018

Re: Wemo app not showing wemo switch

 
Posts: 3
Registered: ‎01-14-2018

Re: Wemo app not showing wemo switch

After I did a force close of the wemo app, my wemo mini plug showed up again so problem solved. To force close wemo on my sole phone I presses the home button twice then found the wemo app and swiped up on the screen to close it. Then went back and reopened the wemo app and the disappearing plug showed up .
Moderator
Posts: 107
Registered: ‎08-08-2017

Re: Wemo app not showing wemo switch

@pkfish44

Allow us to sort this out. Try using a different handheld device and check if the issue still occurs. Also, make sure the app version and the firmware is updated. If the issue still persists, email us at WemoCares@belkin.com and send the following details:

  • Phone Number
  • Location
  • Username
  • Link to this thread
Gerard-21724
Wemo Technical Support