12-05-2018 12:23 PM
Got that. Please do send us an email at WemoCares@belkin.com along with your complete name, phone number, location (city/state), OS and version/Model of the handheld device, username, and link to this thread so we can have our Escalation Engineers look into this further.
12-07-2018 03:32 AM
I'm having the same problem. I have a Samsung Galaxy s8 plus.
Hi, purplepalace. Were you able to try those workarounds mentioned above? If not yet, please do so. You can also try to use a different handheld device for further isolation, so we can check if that'll make any difference.