WEMO Application

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Moderator
Posts: 18
Registered: ‎02-14-2019

Re: Wemo app opens and closes constantly

Hello @SJGUSMC21. Let us have our Product Experts take a look and investigate this further with you. Please send us an email at WemoCares@belkin.com with the following details so we can file a ticket to the team for this:

 

 

 

-Phone Number

-Location

-Brand and OS of the handheld device used for the Troubleshooting

-Current Firmware version of the Wemo devices

-Link to this community thread

-User Name.

 

 

 

 

Rowena_B 22017

WEMO Technical Support

 

Posts: 6
Registered: ‎03-29-2019

Re: Wemo app opens and closes constantly

[ Edited ]

Thank you for your reply, and I truly hope we can get these switches working.  I cannot at this time give you the firmware version, as I am at work, and even when i get home, I MIGHT be able to get it off of the dimmer, but the light switch is doubtful. 

 

Thank you.

 

WeMo_WW_2.00.11215.PVT-IOWRT-Dimmer

Hardware Version v1

App Version: 1.22(191)

 

Could not get into my light switch. 

Posts: 6
Registered: ‎03-29-2019

Re: Wemo app opens and closes constantly

Well after a few emails from support....crickets. No surprise....can't fix broken. Done with your products belkin. Not another dime from me. Good luck to the rest of you.