WEMO Application

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Posts: 13
Registered: ‎12-13-2014

Wemo device state cached

I use wemo with 2 android phones. Wemo app and devices are running latest releases. Often the device state, lights on/off, is incorrect on one of the phones, where it wasn't the last phone to control the device. Refreshing doesn't change it. I have to kill the app and restart it to see the correct state. The app is caching the last known state it had of the devices instead of getting current info

Posts: 261
Registered: ‎08-22-2017

Re: Wemo device state cached



Hi! To sort this one out, do you mean that on both phones, the Wemo App shows the caching message? If so, try to uninstall-reinstall the Wemo App on the affected handheld devices. If still doing the same thing, shoot us an email at WemoCares@belkin.com along with your contact details (Full Name, Phone Number, Location - City/State), firmware version, community username and a link to this post for reference so our 2nd Level Support team will able to assist. 

Carl_S 21985
WEMO Technical Support