02-24-2018 06:58 AM
02-24-2018 05:20 PM
Hi! To sort this one out, do you mean that on both phones, the Wemo App shows the caching message? If so, try to uninstall-reinstall the Wemo App on the affected handheld devices. If still doing the same thing, shoot us an email at WemoCares@belkin.com along with your contact details (Full Name, Phone Number, Location - City/State), firmware version, community username and a link to this post for reference so our 2nd Level Support team will able to assist.