WEMO Application

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Posts: 1
Registered: ‎02-06-2018

Wemo dimmer

I have a Wemo dimmer and smart plug in my home. Both work and are connected to Alexa. However, the dimmer shows as not detected in the Wemo app. So, I cannot control the dimmer from the app. Thanks.
Posts: 1
Registered: ‎02-06-2018

Re: Wemo dimmer

Just installedc my first dimmere yesterday.  Did you connect your cell first to the wemo dimmer WIFI, just took me a few minutes to figure this out, but this important step is not very well highligted on the instructions.  Sfter the cell connects to this wifi open the wemo app. After the wemo app run the setup it will disconnect from the wemo wifi and reconnects to your main wifi.

 

Good luck

 

Alex

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Posts: 59
Registered: ‎08-22-2017

Re: Wemo dimmer

Hi, ChadG! Let's get this sorted out, have you checked if the remote access is enabled? If yes, try to disable and re-enable it again. If still doing the same thing, let's try to force close the app. We suggest also to uninstall-reinstall the app for further isolation. BTW, are you using the same handheld device when you set it up, or are you trying to use multiple devices upon controlling it?

Carl_S 21985
WEMO Technical Support