WEMO Application

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Posts: 6
Registered: ‎03-12-2018

Wemo update

My wemo app on my phone constantly informs me there is a new update for my wemo dimmer.  I initiate download and sometime later, I get the message that the firmware has been updated.  Then 2 or 3 days later, I get a new firmware update.  This is constant.  I have a hard time believing that Belkin has this many updates and everytime the switch updates.  What is going on?

Moderator
Posts: 118
Registered: ‎08-22-2017

Re: Wemo update

@txmmoore  Hi there! With the update notification, is it affecting the Wemo Dimmer's performance? Were you able to do a hard reset on the Wemo Dimmer after updating the firmware? If not, we recommend to do so. You may try to reboot the unit, force close the Wemo app, delete cache and cookies on the handheld device, and see how it goes. If still doing the same thing, uninstall/re-install the app to further isolate this matter.

Carl_S 21985
WEMO Technical Support