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Posts: 1
Registered: ‎01-09-2019

Wemo wifi stays on after installation

I have 4 mini switched outlets and they are all working, though it took multiple tries and resets, which is frustrating.  Should be easier than this.  In any event the current issue is that the Wemo wifi signal for the last one I installed is staying on ("Wemo.XXX"), even after attachment to the wemo app and my Apple Home app.  The thing works fine in both apps but when I look for available networks on my iphone it still sees the Wemo network SSID.  I really don't want to reset and reinstall as it is working fine, but would like to get rid of this potentially interfering signal.  Any ideas?

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Posts: 149
Registered: ‎12-12-2017

Re: Wemo wifi stays on after installation

Hi, carbone. Please try power cycling the smart plug by unplugging it from the power source for one minute. Make sure that it is running on the latest firmware 2.00.11143.

 

The best isolation we can suggest is to reset the smart plug to factory defaults.

 

Reil – 22071
Wemo Technical Support