WEMO Application

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Posts: 31
Registered: ‎01-17-2015

Re: What can Belkin do to remove update attempt for WW7166PVT?

Perhaps because I participate in https://beta.parksideresearch.com/home.html?err=No_Proj ? but I had severe issues and could not get anything to work then (I think maybe because the WeMo devices were trying to connect to my CenturyLInk security system that has a router that I don't control?)?
Community Manager
Posts: 558
Registered: ‎05-27-2014

Re: What can Belkin do to remove update attempt for WW7166PVT?

Can you send me a direct message with the info you used for that program?  Its more than likely that reason you are getting that message.

 

Regards,

Robert S.

Belkin Technical Support

Posts: 31
Registered: ‎01-17-2015

Re: What can Belkin do to remove update attempt for WW7166PVT?

OK, sent!

Community Manager
Posts: 558
Registered: ‎05-27-2014

Re: What can Belkin do to remove update attempt for WW7166PVT?

Since you participated in the Beta program they had your account set up for the Beta firmware.  They are changing it on the back end so you won't receive the pop up anymore.

 

Regards,

Robert S. 

Belkin Technical Support

Posts: 1,060
Registered: ‎12-08-2014

Re: What can Belkin do to remove update attempt for WW7166PVT?

Robert_S

 

Thanks for helping with this issue!!

This speaks volumes as many companies have forums and no one from the company responds!!

 

Respectfully,

Jon

 

Posts: 84
Registered: ‎08-18-2014

Re: What can Belkin do to remove update attempt for WW7166PVT?

X2....

 

Thanks Robert.