08-22-2015 02:21 PM
Router has latest firmware. Don't have another router to test with.
What Linksys model are you using?
08-24-2015 12:15 PM
08-25-2015 08:48 AM - edited 08-25-2015 08:53 AM
Hi Fergy54. You mean the router is a Linksys EA6200, right? What wireless channel did you use when the router was on N-mode? Try adjusting the wireless channel to 1, 6 , or 11. If the channel change won't work, please email us at WEMOCares@belkin.com for further assistance. Include the link to this thread and indicate your community username.
08-25-2015 09:17 AM
Try adjusting the wireless channel to 1, 6 , or 11.
Does this mean the bug that prevented the wemos from following the router if it changed wifi channels was not repaired in the firmware update to use the WRT freeware nor the latest firmware release? That's disappointing - you do realize such a fix would make for far fewer support calls.
And just a by the way - you should check with your engineering team and update your support script. The need to set a fixed channel in the router was caused by the above wemo firmware bug. The actual channel used is not important - any of the 11 will suit (barring yet ANOTHER bug in the wemo firmware - or are you confirming that here?).
And on that same note, wifi interference is dealt with automatically by the wifi protocol. Such interference won't prevent wemos from connection unless it's so severe NO other device could get through, it would only reduce the transmission rate. Presumably the data needs of the wemo are modest, especially relative to a phone or tablet that's likely connecting just fine.
And while on that subject, the wemo support view that if the wemo can't connect to the router despite all other devices on that network connecting properly must be the fault of the ROUTER is simply silly. These are bugs in the wemo firmware.
08-25-2015 12:20 PM
08-26-2015 08:23 PM