01-25-2017 07:37 AM
I just got a wemo switch EF9 and use a NEXUS 6b. I went through the proceedure but when I try to connect to wifi the switch apparently connect and the reports no wifi connection. the router is a TP link AC1750 dual bank router and I can connect the phone to either the 5 of 2.4 band without problems. I have reinstalled the app several times and re booted everything but cannot connect
01-25-2017 01:32 PM
The wemo switch will only connect to the 2.4 and you'll need to have your phone on the 2.4 until it's connected with remote access enabled.
Connecting can be tricky. Most people say to put your phone in airplane mode and then enable the wifi.
When the switch is reset and blinking green and orange, your phone should find the network the switch is broadcasting. Connect to that.
Then open the wemo app
Next you can rename the switch but probably easiest just to leave it as is
When you click next, it should bring up a menu of available wifi networks in the area (that are 2.4GHz). Select that
Your app will probably restart and go to either cellular or the home wifi network.
Close the app
Restart the app and hopefully the switch is there.
Often one of these steps fail. Most often for me, it was the step to select which network the switch should join but also not finding the switch's wifi in the first place. I had to reset the switch and go through the whole process 26 times before I got one of mine to change the router it connects to
12-04-2017 10:54 PM
Tried rebooting modem, Turned off breaker then on again & still no WEMO wifi connection. I recently switched to Spectrum and switch won't reconnect to new Wifi !!!! On my WEMO mobile app I get an ERROR message "The resource could not be located because the App Transport Security policy requires the use of a secure connection". Open to suggestions :[
12-06-2017 12:03 PM
07-29-2018 09:28 PM
Hi, PKBala. May we ask for the model number of your Wemo device? How about its LED status? May we know how far it is from the router? You may try to uninstall and re-install the app for isolation. Also, please make sure to run the app on its latest version and have the device set up closer to the router.