WEMO Application

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Posts: 2
Registered: ‎11-10-2017

cannot edit wemo name in app

Hi All,

 

Just setup my wemo insight smart plug. I'm in my iphone on the app and I am trying to rename the wemo to "Wemo Insight 03" and I just keep getting an app error says "Could not edit the name, Please try again". Anyone else have this issue?

Moderator
Posts: 163
Registered: ‎08-09-2017

Re: cannot edit wemo name in app

phish007

 

Please make sure that your iOS version is updated. Try to uninstall and reinstall the Wemo App. Power cycle the Wemo Insight and restart your iPhone. If the issue persists, use a different handheld device.

Pamela - 21733
WEMO Technical Support
Posts: 1
Registered: ‎06-28-2018

Re: cannot edit wemo name in app

This only occurs with one Wemo Insight Smart Plug. I can edit all of the others. The suggested fixes still do not allow editing of the name or adding a picture on this one Wemo device.

 

What else can be done with this one device?

Highlighted
Moderator
Posts: 153
Registered: ‎08-22-2017

Re: cannot edit wemo name in app

@Jbruss88 Try the steps highlighted on this Community thread: http://community.wemo.com/t5/WEMO-Application/Can-I-change-the-name-of-a-WeMo-device/td-p/25487... Do keep us posted on how it goes.

Carl_S 21985
WEMO Technical Support