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Posts: 1
Registered: ‎11-28-2018

wemo dimmer keeps disconnecting

I bought a few wemo dimmers after a good experience with a wemo switch.

 

Unfortunately, they keep disconnecting. I have to restart them and within hours they disconnect again.  Any ideas? 

Posts: 3
Registered: ‎11-28-2018

Re: wemo dimmer keeps disconnecting

Try to check your internet connectivity by running a continuous ping if you are getting a stable connection from your router or from your modem. 

Moderator
Posts: 178
Registered: ‎08-08-2017

Re: wemo dimmer keeps disconnecting


@zhamid wrote:

I bought a few wemo dimmers after a good experience with a wemo switch.

 

Unfortunately, they keep disconnecting. I have to restart them and within hours they disconnect again.  Any ideas? 


What's the LED status of the Wemo Dimmer? Please make sure the firmware is updated. How about the other devices that are connected to your network does it have the same issue?

Gerard-21724
Wemo Technical Support