WEMO Application

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Posts: 2
Registered: ‎02-10-2017

wemo showing fake lights

im geting lights showing up that dont exsist , i have took  some photos , when i take the app off and back on its ok but the fake ones come back

20170209_183814000_iOS.png

20170209_183805000_iOS.png

Posts: 161
Registered: ‎12-01-2016

Re: wemo showing fake lights

They're probably someone else's

Posts: 274
Registered: ‎05-04-2015

Re: wemo showing fake lights

[ Edited ]

Hi Stuart

 

Well, if steve1 is correct then I'm sure you'll agree that it's very worrying indeed. Belkin needs to comment on this, but the entire team seems to have abandoned this community, so it's unlikely that you'll get an explanation from them.

 

I wonder, are your ghost WeMos switchable, or are they inoperable? (Assuming that is that sometimes they show as detected). Also are your WeMo devices brand new or have you acquired them second-hand?

 

Regards

 

Pete

Highlighted
Community Manager
Posts: 558
Registered: ‎05-27-2014

Re: wemo showing fake lights

Hi Stuart,

 

Shoot your contact info my way.  We will have to check on the back end what is going on.

 

Regards,

Robert S.

Wemo Support

Posts: 2
Registered: ‎02-10-2017

Re: wemo showing fake lights

[ Edited ]

they dont do anything when pressed , the 6 items we have show up , and work ,  but we have a lot of junk items

 

the switch and lights were all brought new ,

 

how do i send you my email

 

 

Posts: 274
Registered: ‎05-04-2015

Re: wemo showing fake lights

Hello Stuart

 

You can send a private message to RobertS by clicking on his name at the top left in the post he sent you on this thread. You will get his "about me" page. Locate the "contact me" panel to the right and click on "send this user a private message". Then you will be able to send him a private email through the community board. No-one else will see it.

 



Regards

Pete