11-22-2017 09:24 PM
Cool, so I just saw WeMo discontinued the bulbs in 2015/2016... Looks like the Link update is just for WeMo switches, dimmers, and plugs.
I know I just said I was done with Belkin, but this really just cemented the fact that I'll never do business with you people again. You gladly took my money, refused to replace bulbs that had manufacturing defects, and now are just completely done supporting the lights. So glad I spent $400+ on WeMo products knowing that they had the Belkin name behind them
11-26-2017 12:30 AM
We'd like to have your case forwarded to our 2nd level Support Team so our Escalation Engineers can work with you and conduct further diagnosis with this issue. Please e-mail us the following information at WemoCares@belkin.com so we can open a ticket for you in our system:
We're looking forward to hearing from you.
12-02-2017 07:48 AM
12-05-2017 06:05 AM
12-05-2017 03:12 PM
12-05-2017 03:43 PM
I am talking to Amazon as I type, they say for people that are having the issue to.
respond on the app where it says "Send Feedback" or on a computer at this link.
Amazon is creating a ticket for me, and will be in touch with there developers, I gave them firmware updates as well. 188.8.131.52 to 2.2.323.2
which has been 3 months ago to 1 month ago. (mine started having issues around then)
Wemo does not think its an issue on there side, and told me to handle it with Amazon basically.
hopefully it gets figured out sooner then later, otherwise Im heading to Samsung Smartthings next sale, lol
hopefully enough people complain