WEMO Hardware

Showing results for 
Search instead for 
Do you mean 
Reply
Posts: 1
Registered: ‎05-08-2018

All WEMO devices suddenly offline - Major Outage?

All my WEMO devices suddenly went offline. All my other IOT's such as Alexa and NEST are working fine. Is WEMO having a major outage? Makes no sense
Moderator
Posts: 37
Registered: ‎12-12-2017

Re: All WEMO devices suddenly offline - Major Outage?

Hi, Bushmasterguy.

May we know the LED status of these devices? 

By any chance, did you experience any power outage? If so, it may be the reason why your Wemo devices got disconnected.

We suggest you try to power cycle all your Wemo devices or you may try to play around with the wireless channels of your router to get a stable connection. Keep us in the loop.

Mark-22022
Wemo Technical Support
Posts: 289
Registered: ‎03-08-2017

Re: All WEMO devices suddenly offline - Major Outage?

“Try to play around with the wireless channels of your router.”

 

Just when I think WeMo support could not possibly have jumped the shark so bad, I am again awed by the flagrant incompetence of whoever Belkin hired to staff this dumpster fire.

Posts: 17
Registered: ‎01-09-2015

Re: All WEMO devices suddenly offline - Major Outage?

Welcome to the wonderful world of Wemo.

Never, never, criticize Wemo on the forum or your posts will be cencored.

I made the mistake of calling the Wemo products garbage and my posts were banned for several months.

Be careful!

As for your problem. Wemo support will call for reinstall, new setup and if that does not work they will become silent.

I was very successful by switching over to a complete Philips setup. Works reliably!

 

Posts: 4
Registered: ‎05-12-2018

Re: All WEMO devices suddenly offline - Major Outage?

They have techincal support? WOW!

Highlighted
vr
Posts: 3
Registered: ‎05-13-2018

Re: All WEMO devices suddenly offline - Major Outage?

WEMO; please fix this issue,

I can't monitor my mother at her home,

she is 92;

please this is very serious!!!

FIX THIS PROBLEM NOW IT IS ON YOUR SIDE IT WAS WORKING FINE FOR ALL OF US IN THIS FORUM.