03-24-2019 11:38 AM
Just to confirm I can control my sockets via the app. Firmware update not connecting though. Google Home still not able to connect .
03-24-2019 01:56 PM
May we know the model number of your Wemo device so we can have a better look at it? Have you received any error message upon linking your device to Google Home? Please share with us the details of it. For isolation, try to power cycle your devices, and force close the Google Home App before re-linking it again. Make sure that the Remote Access is enabled and observe its behaviour.
03-24-2019 09:48 PM - edited 03-24-2019 09:57 PM
Come on WeMo.... Down again? starting to experience the same issues as the nite of the 21st... Only some WeMo devices work some dont. Alexa can turn some on manually and cant by voice... I can open the app and do a refresh and some detected devices change to not detected while others change to detected...... If I knew another manufacturer of a good working product, I would sell my WeMo stuff in a garage sale..... SAD, Ive only had them about 3 weeks and seems like its been down more than it works.... I bought some cheap wifi light bulbs at Wal-Mart that hasnt bobbled in 3 week, But my mini's and switched seem to not respond more than they actually work.....
03-24-2019 11:45 PM
03-25-2019 04:16 AM
03-25-2019 05:14 AM
Apologies for the inconvenience! The recent Wemo Cloud outage has been fixed by our Engineering team and a reboot on your network devices should do the trick. Let us have our Escalation Engineers take a look into this before you set the units aside. Please shoot us an email at WemoCares@belkin.com along with the following details:
04-02-2019 11:22 PM
04-03-2019 12:10 AM
Please send us an email at WemoCares@belkin.com along with the requested details asked by Carl_S and the MAC addresses of your WEMO devices so we can have the Team assist you further.
04-04-2019 04:45 PM
04-06-2019 01:51 PM