09-05-2017 06:24 AM
Hey there, Jrmouser
What troubleshooting steps have you done so far? Were you able to uninstall and reinstall your Wemo app, and as well as updating it to the latest app version? Updating your Light Switches and Wemo units to their latest firmwares should clear out kinks.
09-05-2017 06:56 AM
I've tried many times to set up a date and time for tech support to contact me. So far I haven't received an email reply, nor have I been contacted by phone. Meanwhile, "Away Mode" still doesn't work for my light switches.