WEMO Hardware

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Posts: 3
Registered: ‎02-07-2019

Re: Bad firmware update turns lights off within seconds

Support is useless by the way I had to tell them their own issue that I am pretty sure they know about.
Posts: 5
Registered: ‎02-02-2019

Re: Bad firmware update turns lights off within seconds

This issue is nearly a week old with no clear direction from support. IOS seems to be more or a priority for them than Android.

 

I did a full reset on all 5 of my minis through the app and then had to rewite all the rules from scratch. They are working normally since Monday however the app keeps asking to update the firmware. No way in hell will I update the it nor will I purchase any more belkin products because of such slow support. Fortunately I was home when the bad firmware came through so I was able to intervene quickly enough to prevent a catastophe. (Glad I still had plenty of manual timers on hand!)