01-23-2017 06:27 PM
When I try to enable remote access for my wemo switches I get the message "Sorry, we were unable to set up your remote access just now,....". My firmware is up to date and upnp is enabled on my router. Does anyone have a solution for this?
01-23-2017 08:51 PM
I had that problem when the Wemo switch was on the 2.4GHz band and my phone was on the 5GHz. Ensure they're both connected to the exact same band/network
05-19-2018 05:29 PM
05-19-2018 05:58 PM - edited 05-19-2018 05:59 PM
Hi, Yablon4. We apologize for the experience. If you still need assistance with your WeMo devices. Please email us at WEMOCares@Belkin.com with your contact details (full name, phone number, and location), username and the link to this community thread so that we can endorse your case to our 2nd Level Support team.
07-09-2018 07:49 AM
07-09-2018 10:55 AM - edited 07-09-2018 11:46 AM
Thank you for reaching out to me Vince_2
Perhaps it's just that I don't understand what happens with spam posts. I see that you've banned some user(s), but the posts are still there above and continue to be spam.
Whom have you banned? I can still see all the users' profiles on this thread.
07-10-2018 10:50 AM
I've banned Rachel617 whom you reported as spammer. Can you private message me a screenshot of how the post looks like on your end? This could be a platform issue that I need to raise to our community provider if you are still seeing them after being marked as spam.
09-29-2018 02:41 AM
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