05-31-2017 04:58 AM
Hello, Home761. Has it always been like that or has it worked fine before? Is the remote access enabled in your Netcam app? For further isolation, try to use a different handheld device and see if you can view the camera from there while your mobile data is on.
Feel free to update this thread with more details including the model number of your Netcam so we can get this sorted out.